Las Villas Akumal

Safe Stay Protocol

Learn about the most relevant measures we have implemented to guarantee your safety and well-being:


  • Training of all staff, temperature taking, sanitizing mats, cleaning and personal hygiene.
  • Use of PPE: use of safety glasses and/or face shields, gloves, face coverings.
  • Exclusive uniforms for working hours.
  • Special care in monitoring the health status of our team; any member with the slightest symptoms is sent home and given the corresponding follow-up.


  • Take the temperature of guests.
  • Delivery of mouth covers.
  • Hygiene stations.
  • Disinfection of suitcases.
  • Information points.
  • No contact and distancing policies.

Common areas

  • Antibacterial gel in public areas and people transit, including back office.
  • Disposable towels in bathrooms, kitchens and public areas.
  • Constant cleaning and disinfection with certified products of all contact surfaces in common areas.
  • Separation of common rooms with a min. of 1.5 m. and thorough cleaning between uses.


  • Deep cleaning and sanitization of villas, placing special emphasis on high contact areas.
  • Antibacterial gel and disposable towels in bathrooms and kitchen.
  • Assistance and medical care, coordination with local doctors and hospitals.
  • Information, regulations, menus and recommendations via the web with touchless QR codes.

We have trained all our staff and we have an alliance with Amerimed to coordinate medical and hospital services.

About us

Las Villas Akumal

This beachfront resort is located 34 km south of Playa del Carmen and offers wonderful views of the Caribbean Sea. It has an outdoor pool for adults, a children's pool, a spa and water sports facilities. The Las Villas Akumal complex has villas with a spacious living room and terrace overlooking the bay and the natural turtle beach. All rooms have bathrooms, satellite TV, ceiling fans and air conditioning. They also include a fully equipped kitchen with an oven and microwave. The rooftop restaurant, La Vista Azul, is open for breakfast, lunch and dinner and serves Mexican and Caribbean food. Cancun International Airport is 1 hour and 21 minutes away by car. The hotel offers airport shuttle service for an additional fee.